Privacy Policy
In compliance with Chapter II of Spanish Law 34/2002 (LSSICE), we inform you that this website is owned by Ana Isabel Teixeira Pimenta, hereinafter referred to as “the owner,” residing at Carrer de Castanys 10, 08005 Barcelona, Spain, with contact phone number +34 602012864 and email info@enfermeracreativa.com.
In this regard, the owner guarantees that www.enfermeracreativa.com complies with current regulations on personal data protection reflected in Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD GDD); with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons (GDPR); and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE or LSSI).
Use of this website implies acceptance of this Privacy Policy, as well as the conditions included in the LEGAL NOTICE.
PRINCIPLES APPLIED TO PERSONAL DATA PROCESSING
When processing users’ personal data, the owner will apply the following principles in accordance with European data protection regulations:
- Lawfulness, fairness, and transparency: The owner will always request consent for processing personal data for one or more specific purposes, which will be communicated to the user clearly and transparently.
- Data minimization: Only strictly necessary data will be collected for the intended purpose(s).
- Limitation of retention: Data will be kept only as long as necessary for the intended purpose(s). Retention periods will be communicated to users. In the case of subscriptions, inactive records will be periodically removed.
- Principle of integrity and confidentiality: User data will be processed in a manner that guarantees its security, confidentiality, and integrity.
Please be aware that the Data Controller takes the necessary precautions to prevent unauthorized access to or misuse of user data by third parties.
COLLECTION OF PERSONAL DATA
When the user accesses www.enfermeracreativa.com to send an email to the owner, subscribe to the newsletter, or make a purchase, they are providing personal information for which the owner is responsible.
Mandatory fields are marked with an asterisk (*) on the contact forms, indicating which information is required.
This may include personal information such as IP address, full name, physical address, email, phone number, etc. By providing this information, users give explicit consent for the owner to collect, use, manage, and store it.
Failure to provide requested personal data or refusal to accept this policy prevents subscription, registration, or access to the owner’s products and services.
PURPOSE OF DATA PROCESSING
The owner informs users that the data voluntarily provided will be incorporated into their information systems to perform necessary commercial and administrative tasks.
Data may be processed for the following purposes:
- Responding to inquiries and providing requested information.
- Providing contracted or subscribed products/services.
- Performing activities described in this Legal Notice and sending the website newsletter.
- Ensuring compliance with the Legal Notice and applicable law, including developing tools and algorithms to guarantee confidentiality of personal data.
- Supporting and improving the website’s services.
- Analyzing website navigation using non-identifying data collected via cookies (see COOKIE POLICY).
- Managing social media presence. If users follow the owner on social networks, their personal data will be processed according to this policy and the respective platform’s terms, privacy policies, and regulations previously accepted.
DATA SECURITY
The owner will take all reasonable precautions and best practices to protect users’ personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
The website is hosted on https://enfermeracreativa.com/
The security of user data is guaranteed, as all necessary security measures are taken. Users can consult our privacy policy for more information.
The owner has implemented technical and organizational measures to comply with GDPR and LOPD security requirements, protecting users’ rights and freedoms.
Data processing is lawful, fair, and transparent, following the principles of GDPR Article 5 and LOPD Article 4.
RECTIFICATION, PORTABILITY AND DELETION OF YOUR DATA
Users have the right to:
- Access their stored data.
- Request correction or deletion of their data.
- Request limitation of data processing.
- Object to the processing of their data.
- Request data portability.
These rights are personal and, therefore, must be exercised directly by the interested party, requesting it from the owner.
To exercise their rights of access, rectification, cancellation, portability, and objection, the user must contact Carrer de Castanys 10, P01, 08005 Barcelona or send an email to info@enfermeracreativa.com , indicating in the subject line: “LOPD, ARCO Rights,” and attaching a copy of their ID or any legally equivalent document, as required by law.
Users may withdraw consent at any time without affecting the legality of prior processing.
You also have the right to file a complaint with the supervisory authority if you believe your rights regarding the protection of your data may have been violated (www.aepd.es).
CONFIDENTIALITY AND DATA RECIPIENTS
User data will be treated confidentially. The owner applies all technical and organizational measures necessary to ensure secure processing and prevent unauthorized access, alteration, loss, or theft.
Likewise, it is also guaranteed that the processing and recording in files, programs, systems or equipment, local and centers comply with the integrity and security requirements and conditions established in current regulations.
LEGAL BASIS FOR PROCESSING YOUR DATA
The user declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the automated processing thereof by the owner, in the manner and for the purposes indicated in this Personal Data Protection Policy.
Through this Privacy Policy, the user is informed that the photographs posted on the website are the property of the owner, including those of minors, whose acquisition has taken place with the prior consent of the parents, guardians or legal representatives.
However, the parents, guardians, or legal representatives of the minors, as those with parental authority over them, may, upon formal written request, indicate their refusal to allow the use of the minor's image. In that case, the image will be pixelated.
DATA ACCURACY AND RESPONSIBILITY
Users are solely responsible for the accuracy and truthfulness of the data provided and must keep it updated.
The user warrants and remains liable, in any event, for the accuracy, validity, and authenticity of the personal data submitted, and agrees to maintain it properly updated.
The user undertakes to provide full and correct information within the registration or subscription form.
MINORS
Users under 14 years old require parental or guardian consent to access the website. The owner is not responsible for violations of this requirement.
DATA RETENTION
The processed data will be kept until the legal periods established for data retention expire, if there is a legal obligation to maintain it.
If there is no such legal period, they will be kept until the interested party requests their deletion or revokes the consent given.
THIRD-PARTY CONTENT
Embedded content (videos, images, articles, etc.) behaves as if the user visited the third-party site directly. These sites may collect data, use cookies, embed tracking, and monitor interaction. The owner is not responsible for third-party content. Links are provided for informational purposes only.
These websites may collect data about the user, use cookies, embed additional third-party tracking code, and monitor user interaction through said code.
The owner shall not be held liable for any information contained on third-party websites accessible via links found on any webpage owned by the owner
The presence of links is for informational purposes only and in no case implies any suggestion, invitation or endorsement of them.
In our customer service conversations through channels like Instagram or Facebook Messenger, we use automated responses to streamline communication.
At certain stages of the conversation, and only if the user continues the interaction, we can use artificial intelligence systems to interpret questions and provide information about our products.
These systems do not store or process personally identifiable information and are limited to generating responses based on our own internal documentation.
PUBLICATION OF TESTIMONIALS
If the user wishes to publish their opinion on the website, we inform them that the data provided will be processed to address the suggestions proposed or to share experiences or opinions regarding the products and/or services on the website and thus help other users.
The data will be retained as long as there is a mutual interest in maintaining the purpose of the processing, and, when it is no longer necessary for that purpose, it will be deleted with appropriate security measures to ensure the pseudonymization of the data or its complete destruction. The testimonials will be published on our website. The only personal data published about the person giving their testimonial will be their name, photo, and video, if available.
BLOG SUBSCRIPTION
If the user subscribes to the blog, they are informed that the data provided will be processed to manage their subscription to the information blog and to notify them of possible updates, and that it will be kept as long as there is a mutual interest in maintaining the purpose of the processing.
When they are no longer needed for this purpose, they will be deleted with appropriate security measures to ensure the pseudonymization of the data or its complete destruction. The data will not be disclosed to third parties, except where legally required.
COMMERCIAL EMAILS
In accordance with the LSSICE, the owner will not engage in SPAM practices, and therefore will not send commercial emails that have not been previously requested or authorized by the user. Consequently, in each of the forms on www.enfermeracreativa.com , the user has the option to give their express consent to receive the Newsletter, independently of any commercial information specifically requested.
CHANGES TO THIS PRIVACY POLICY
The owner reserves the right to modify this policy to comply with legal or regulatory updates.
Modified policies will remain in effect once published.
APPLICABLE LAW
For all purposes, the relationships between the owner and the users of the online services available on www.enfermeracreativa.com are governed in accordance with Spanish law and jurisdiction, to which the parties expressly submit, with the Courts and Tribunals of Madrid being competent to resolve any disputes arising from or related to its use.